Privacy Policy

Our website address is: https://chidawellness.com/

At Chida, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make use of our products and services. By using our website, you agree to the collection and use of your data in accordance with this policy.

Information We Collect:

We collect both personal and non-personal information when you interact with our website. The information we collect is used to improve our services, process your orders, and enhance your experience with us.

Personal Information

When you create an account, place an order, subscribe to our newsletter, or contact us for inquiries or support, we may collect the following personal details:

Name
Email address
Shipping address
Payment information (Credit Card Details, PayPal Account, Etc.)
Phone number
Account login credentials

This information is necessary to fulfill orders, communicate with you, and provide personalized services.

Non-Personal Information

We may also collect information that does not directly identify you but helps us improve our website’s functionality, such as:

IP address
Device type and browser
Operating system
Browsing behavior on the website (such as pages viewed, time spent, and interactions)
Cookies and analytics data

This data helps us analyze website traffic, optimize user experience, and tailor our content.

How We Use Your Information:

We may use the information we collect for the following purposes:

To process and fulfill your orders (including payment processing, shipping, and delivery)
To respond to your inquiries and provide customer support
To communicate with you regarding your orders, special offers, or updates
To send promotional or marketing materials (only if you have opted-in to receive them)
To improve our website functionality, user experience, and overall services
To comply with legal obligations or enforce our terms of service

Data Security:

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of industry-standard encryption technologies, secure servers, and access controls. However, no method of online transmission or electronic storage is entirely secure, so we cannot guarantee absolute security.

Third-Party Disclosure:

We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers to help us operate our website and conduct our business, such as:

Payment processors (e.g., Credit Card Processors, PayPal)
Shipping and delivery services
Email service providers
Marketing platforms (if you have consented to receive marketing communications)

These third parties are contractually obligated to protect your information and may only use it to perform specific services on our behalf.

We may also disclose your personal information if required by law or to protect our legal rights.

Your Rights:

You have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your personal information if it is inaccurate or incomplete.
Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Cookie Preferences: You can manage your cookie preferences via your browser settings or by using our cookie consent management tools.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device to remember preferences, track usage patterns, and provide a personalized experience. You may control cookie usage through your browser settings, but disabling cookies may affect certain website functionalities.

Changes to This Policy

Chida reserves the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Email: chidaforyou@gmail.com
Phone: +91 8951216641
Address:Rekhankit A, Gangapur Road, Nashik, M.S.- 422013

Thank you for choosing Chida. We are committed to providing a safe, secure, and trusted experience as you explore our Ayurvedic and healing essences products.